Frequently Asked Questions

What is the Synchrony Car Care Card?

The Synchrony Car Care Card offers customers a credit card through Synchrony Bank with a revolving credit line to use again and again from Synchrony.

How do I get a Synchrony Car Care Card?

You can apply for a Synchrony Car Care Card* online at any of our convenient locations.

Where do I check the status of my account?

To check the status of your Synchrony Car Care Card click on the Manage My Account link above to go to Synchrony Financial's website. After logging into your account, you will be able to:

• Make Payments
• View your balance
• Update account info
• Schedule up to your next 12 payments

How can I make a payment on my Synchrony Car Care Card?

Synchrony offers three convenient ways to pay your Synchrony Car Care Card bill.

• Pay Online: Click here to manage your account and make payments online.
• Pay by Phone: Contact Synchrony Bank Customer Service at 1-866-396-8254 during the hours listed below to make a payment by phone.
  M-F 7:30 am to 12:00 midnight EST
  Sat 10:00 am to 7:00 pm EST
  Sun Closed
• Pay by Mail: Mail payments to the address below. Ensure that you have plenty of time for your payment to arrive prior to the due date.
  Synchrony Bank
  PO Box 960061
  Orlando, FL 32896-0061